Privacy Policy

1. Who We Are

Pahrump Air Pros ("we," "us," or "our") operates pahrumpairpros.com, a lead generation service that connects Pahrump, Nevada homeowners and businesses with licensed local HVAC contractors. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our website.

2. Information We Collect

When you submit a service request, we collect the following information:

• Full name
• Phone number
• Email address
• Zip code / service location
• HVAC service type requested (e.g., AC repair, installation, maintenance)
• Any details you provide in free-text fields

We may also automatically collect non-personal information such as your browser type, IP address, and pages visited via standard web analytics tools.

3. How We Use Your Information

We use the information you provide to:

• Match your service request with available licensed HVAC contractors in your area
• Share your contact information and service request details with matched contractors so they can reach you
• Follow up with you about your service request by phone, text, or email
• Improve our matching service and website experience

4. TCPA Consent & Communications

By submitting a service request, you provide express written consent under the Telephone Consumer Protection Act (TCPA) for Pahrump Air Pros and matched contractors to contact you by phone (including calls using automated dialing systems or pre-recorded messages), text message (SMS/MMS), and email regarding your request. Standard message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may opt out of emails by clicking the unsubscribe link in any message. Opting out will not affect communications already initiated before your opt-out is processed.

5. Information Sharing

We share your personal information with licensed HVAC contractors for the purpose of fulfilling your service request. We do not sell your personal information to third-party data brokers or marketing companies unrelated to HVAC services.

We may share information with service providers who assist us in operating the website (e.g., email delivery, analytics) under confidentiality agreements. We may also disclose information if required by law or to protect our rights or the safety of others.

6. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill your service request and for legitimate business purposes, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us as described below.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

8. Security

We use reasonable technical and organizational measures to protect the personal information we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.